FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you a manufacturer or trading company?

A: We are a professional manufacturer of creative night lights, cabinet lights, LED desk lights, and Bluetooth speaker lights, etc, enriched with more than ten-years experience of OEM designing, researching and developing.

Q2: Do you accept sample order?

A: Yes, we accept sample order. We understand that many of our customers need to do sample checking.

Q3: Do you offer customer design, logo, etc?

A: Yes, we welcome OEM/ODM orders.

Q4: How long does it take for ODM sample?

A: About 7 to 14 days.

Q5: How long does it take for normal order?

A: About 30 to 45 days.

Q6: Do you have MOQ limit?

A: Yes, we have MOQ requirement. For the products in stock, we offer MOQ of 20pcs mixed styles. For the products not in stock, we have MOQ of 200pcs.

Q7: How to do you ship?

A: We can do terms of EXW/FOB/DDP and we ship by Express/Air/Sea.

Q8: What payment do you accept?

A: T/T, L/C, D/P, Money Gram, PayPal.

Q9: What is the warranty?

A: All of our products are with 5 years warranty.

Q10: Can I visit your company?

A: Warmly welcome.